Refund policy

Return & Refund Policy

We want you to be fully satisfied with your purchase from RoyalLensPK.

Return Period

Customers can request a return within 15 days of receiving their order.

Eligibility for Return

Returns are accepted only if:

  • The product has a manufacturing defect or fault

  • The product is damaged or defective upon arrival

  • The wrong item was delivered

Non-Returnable Cases

We do not accept returns for:

  • Change of mind

  • Normal wear and tear

  • Damage caused after use

Return Process

To request a return:

  1. Contact our support team within 15 days

  2. Share your order details and clear photos of the issue

  3. Our team will review your request

Refund Policy

Once the returned item is received and inspected:

  • Approved returns will be refunded or replaced

  • Refunds are processed within 5–7 working days

Important Note

Products must be returned in original condition with packaging.

For any support, contact our customer service team.